CLAIM LINE 1.888.483.9929


What to expect when you file a Beck Glass Shield claim
Having a broken window or experiencing damage to your property can be stressful. We want to make your claims process quick and simple. A dedicated Beck Glass Shield claims advisor will work with you every step of the way and support you throughout the claims process. They will confirm the details of your loss or damages, and if necessary, will arrange for emergency repairs.

Reporting your claim

You can start the claims process in one of the following ways:

• Our 24/7 emergency claims line: 1-888-483-9929
• Submit a claim online (monitored during business hours)
• Through your insurance broker

As soon as we receive your claim, one of our dedicated team members will contact you within the next business day to confirm the loss details and ask for additional information about the loss, if necessary. You will also be informed of any applicable deductible.

Assess the claim

Once the claim is open, you will receive a claim number via email, and we will arrange for one of our preferred glass vendors to do an onsite loss assessment.

Determine coverage

Once the assessment is complete, we will review your insurance policy to confirm if your loss is covered, partially covered, or not covered. We will contact you via e-mail or phone to advise.

Repair & replace

If your claim has been approved, we will notify the repair facility to proceed with the repairs and you will receive a call when your glass is ready for installation.

Close the claim

We settle the claim by arranging payment directly to the repair facility, minus your deductible and GST (if applicable). After you are satisfied with your experience, we close the claim.

Claims processing time may vary based on the type of glass, location, scope of loss, and other circumstances. Here at Beck Glass Shield, we are committed provide excellent claims service to get your home or business back to normal.
1 888 483 9929